Dealer Access

NOTE: If you’re a Service Center and this is your first time submitting an online claim, please take a moment to register your account. You can start the registration process by Clicking Here. If you’re a Selling Dealer and need to create an account please contact our Support Team at 844.654.7877, or you may reach out to your Agent.

Claim Procedure

1. Start Your Claim Online

The fastest way to start a claim is to click the Claims button at the top of the page.
All new claims begin there. This helps us start your claim quickly and correctly.

If you need help, you can always call us at 800-579-2233. We’re happy to assist.

2. Receive Your Authorization Number

Before any repairs begin, you must receive a claim authorization number.
This number confirms your coverage and allows repairs to move forward.

Please keep in mind:

• If repairs happen after business hours, contact us the next business day.
• We may request photos or an inspection in some cases.
• To be eligible for payment, wait for authorization before repairs start.

3. Provide Any Additional Details

Sometimes we might need a bit more information or a few extra documents to fully review your claim.
We’ll only request what’s necessary to keep things moving along.

A couple of helpful notes:

• Repairs may include original or non‑original manufacturer parts.
• If there are concerns such as misuse or misrepresentation, the Administrator may need to review the coverage more closely.

4. Submit Your Claim for Payment

Once your claim is approved, you’re almost done.

To finish:

• Gather your repair order(s) and required documents.
• Include your authorization number.
• Upload everything using the secure link in your authorization email.

We’ll review your submission and process payment as quickly as possible.